Refund & Cancellation Policy

Last Updated: [01/01/2026]

At Delight Trips, we understand that travel plans may change. This Refund & Cancellation Policy explains the conditions under which cancellations, amendments, and refunds are processed. This policy forms an integral part of our Terms & Conditions.

1. General Policy

All bookings made through Delight Trips are subject to the cancellation and refund terms specified at the time of booking, along with the policies of third-party service providers such as hotels, airlines, transport operators, and local tour partners.

2. Cancellation by the Customer

Cancellation requests must be submitted in writing via email or through our official support channel. The effective date of cancellation will be the date the request is received by Delight Trips.

• More than 30 days before departure: Partial refund after applicable administrative and supplier charges.
• 15 to 29 days before departure: Higher cancellation charges due to supplier commitments.
• Less than 15 days before departure: No refund, unless otherwise specified.

Certain tours, promotional offers, peak-season bookings, or special packages may be non-refundable. Such conditions will be clearly communicated at the time of booking.

3. Cancellation by Delight Trips

In the event that Delight Trips cancels a tour due to operational reasons, insufficient participation, or unforeseen circumstances, customers will be offered:

• A full refund of the amount paid, or
• An alternative tour or travel date of equivalent value.

Delight Trips shall not be responsible for additional costs incurred by customers, including visa fees, insurance, or independent travel arrangements.

4. No-Show Policy

Failure to arrive for a tour or scheduled departure without prior notice will be considered a no-show. No refunds will be issued in such cases.

5. Amendments and Date Changes

Requests for changes to travel dates, passenger details, or itinerary components are subject to availability and supplier approval. Additional charges may apply.

6. Force Majeure

Delight Trips shall not be liable for cancellations or disruptions caused by events beyond reasonable control, including natural disasters, pandemics, government restrictions, political unrest, strikes, or adverse weather.

In such cases, reasonable efforts will be made to provide alternative arrangements or travel credits, subject to supplier policies.

7. Refund Processing Timeline

Approved refunds will be processed within 7 to 14 working days and credited to the original payment method used at the time of booking. Processing times may vary depending on banks and payment gateways.

8. Non-Refundable Charges

Certain charges may be non-refundable, including but not limited to:

• Service or booking fees
• Payment gateway charges
• Visa processing fees
• Travel insurance premiums

9. Disputes and Chargebacks

Customers are encouraged to contact Delight Trips directly regarding refund concerns before initiating chargebacks or disputes with payment providers. Unauthorized chargebacks may result in account suspension or further action as permitted by law.

10. Policy Updates

Delight Trips reserves the right to update or modify this policy at any time. Any changes will be published on this page, and continued use of our services constitutes acceptance of the revised policy.

11. Contact Information

For refund or cancellation-related queries, please contact:

Delight Trips
Email: delighttripss@gmail.com
Website: https://www.delighttrips.in